Aadhaar Card OTP Not Received on Mobile Number? Don’t Worry

aadhaar card OTP issue

Aadhaar Card OTP not received on your Mobile Number ? See how to Find the Issue and Fix it

aadhaar card OTP issueYour Mobile number is an very important security aspect, be it online banking or aadhaar card information, the systems have been designed in such a way that a One time password is sent to the registered mobile number. You are asked to enter the OTP and then you can proceed. It is however noticed that this OTP is not received in various cases i.e while downloading duplicate aadhaar card, making corrections to your aadhaar card data like Address, Name, Age etc. There are various possible reasons for this issue. In this article you will find out that why you are not receiving the OTP on your mobile number and how to fix this problem.

Reasons of Non Receipt of Aadhaar Card OTP on your Mobile Number

Following are the possible reasons –

  1. You have not registered your mobile number while you applied for aadhaar card
  2. Your registered mobile number is blocked
  3. Network Issue
  4. Mobile Phone Storage space is not not enough to receive new sms

Fixing the Non Receipt of Aadhaar Card OTP Issue

Case 1 – Mobile Number is Not Registered

While applying for your new aadhaar card, did you provide your mobile number ? If you didn’t then you are not going to receive the “One Time Password”. You need to first Register your Mobile Number

Click here to Know how to Register your Mobile Number in Aadhaar Card Database

Case 2 – Your Registered Mobile number(Sim) is Blocked

Do you know that if your mobile number remains inactive for around 2 months it is blocked automatically. So, if your registered number is blocked, you need to unblock it to receive the One time password

Case 3 : Network Issue

Are you at a place where network coverage is very bad ? Then you will surely face trouble in receiving the OTP. Make sure that you are in the network coverage area before requesting for OTP

Case 4 – Mobile Storage Full

Completely full phone memory leads to non receipt of new sms. Make sure that there is enough space in your phone memory to receive new SMS.

These are some of the possible reasons. Once you will identify and resolve the issue, you will easily able to receive the OTP on your registered mobile number.

I hope this article was helpful. If you would like to ask any question or want to suggest anything, kindly feel free to use the comments section given below

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About the Author: Nishant

Hello readers, My name is Nishant. I am B.Tech(CSE) Graduate. Through this website, i have tried to present you the detailed and clear information regarding linking aadhaar card to various services. I hope these articles will be helpful!


  1. My mobile no registered with adhaar card data has been changed
    I want to update my mobile no. kindly help

  2. I have lost my Aadhaar card my husband card no-306702755927 . Please issue Duplicate Card as soon as possible – 9790888380

    1. I’ve been facing the same problem since 2 weeks . Don’t know to whom should I blame..the server or the sim network. Idea customer service told that they haven’t heard this kind of problem before .

  3. Name nansi thakur mobile no.9754591985 Aadhar no.212046277162 please rajistar mobile no.not receiving otp no.

  4. mobail no 9860416180 aadhar number 2973 9599 9547 harish raikwar plese aad my mobail numbear in my aadhar carb uegen

  5. My name tarjan parida
    Mobile no-8908106101 and my adhar number 7065 3518 7076 please add my mobile number in my adhar card.

  6. My name TARJAN PARIDA but my adhar card name TARARJAN PARIDA that is roung please solve it.my adhar no-706535187076

  7. I am Basavaraju TM, at time of enrollment of my daughter Aadhaar Card, mobile number was given, but now we are not using that number and the same number is allotted to another person, now i want to change the mobile number in my daughter Aadhaar Card. Please help in this problem. is it possible to change the mobile number in aadhaar card, with out old mobile number? “Aadhaar Card # 2926 3323 6256

  8. sir..my mobile no registred.i no receeived OTP no plz help me..
    name…. md minhaj alam
    address . farasut madanpur road araria basti.ward. no 3 bairghachchi.pos bairghachchi dist araria bihar…pin.854311
    adhaar no 3813 6099 5991
    mobile no 8877776380

  9. I have lost aadhar card with registered mobile no.
    I have only 12 digit aadhar no.
    I want to get a duplicate copy of aadhar card.
    please help me.

  10. In My registered Mobile phone is missing .so, i am not received OTP passward,then how to update my new Mobile no & OTP .Please guide to me

  11. hi,

    this is shruthi. i lost my mobile after that i taken new sim nd my contact number is new now so i need to change contact number in adhar card also i sent postal requested by post bt i received message that its rejected due to incorrect document so how can i update my new number

    1. Hii Shruthi,
      In this Case you must find a permanent aadhaar card office nearby your location and share the issue with concerned personnel.

  12. Please use Microsoft Internet Explorer browser to generate OTP and download your eAadhaar. I wasn’t able to generate OTP using Chrome OR Firefox.

    Hope this help!!!

  13. Hi,
    I want to know that , is there any limits for getting OTP on mobile number. Because today I get two times OTP, after this I didn’t get any otp. I login 5-6 times but got otp only two times.

  14. Last week I updated mobile Number…I want to download adhaar card but OTP is not getting….but in online it shows OTP is sent successfully…..

    Please reply


  16. Update My aadhaar & moblie no so but not Download my aadhaar is not Recevied OTP in My Mobile Please Send Me OTP

  17. Call 1947 and register your complaint and be patient enough to get it resolved. I am waiting for more than eight days and still the issue is not resolved. They are asking me to wait for 15 days just to fix this issue.

    As Aadhaar is the privilege of ordinary people, nobody is actually much interested to fix these issues.

  18. Hi my number got link up with aadhar card but unable to receive OTP. please guide me for the same.

  19. why mobile number starting with 6 series is not accepting to receive OTP for Aadhar card download


  21. My mobile no is registered ,no network issue, my sim is active but not recieving otpof my adhaar card

  22. My mobile no is registered ,no network issue, my sim is active but not recieving otp of my adhaar card

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